Returns Policy
for These Vintage Prints

Exchanges, Returns & Refunds:

Firstly, if you have a need to consider refunds and returns, you have likely already ordered a product or are considering ordering a product from us. Which means we owe you a "thank you!" Nothing makes us happier than a legion of happy Isle Publish customers, and as such we promise to do our very best to deliver an amazing product and customer experience, and rest assured, to make right any hiccups along the way. That said, here are some things you might want to know...

In all scenarios below, our policies last for 30 days. If 30 days have passed since your purchase unfortunately, we will be unable to offer you an exchange, return or refund.

 

Damaged Goods or Incorrect Items:

In the unlikely event that your item is damaged, faulty or you have received an item different to the one ordered, please inform us via email or contact form on our website at your very earliest convenience, and we will be happy organise to replace, exchange, or fully refund the item for you as swiftly as humanly possible.

 

Items Ordered in Error / Change of Mind:

We take considerable time and effort to ensure that our product descriptions and images are an accurate reflection of the product you will receive, but we do appreciate that sometimes we all change our minds or make the occasional error. In the event that you have ordered something in error (wrong size etc.) or simply changed your mind, we ask that you email us within 14 days of your purchase. We will be happy to replace, exchange or issue a store credit/gift card to the value of the item, subject to the item being in the same condition as you received it and in the original packaging. You will be responsible for all shipping costs in the return of your item. All original shipping costs are non-refundable and will be deducted from any store credit issued where appropriate.

 

Exclusions:

We are unable to offer exchanges, returns or refunds for Gift Cards or Artwork you have commissioned Isle Publish to produce exclusively for you.

 

The above terms do not affect your statutory rights.

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Last updated - 4.8.2023

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